Hosting Service Commitment

When you are a customer of BluegrassNet Hosting you get the full benefit of our commitment to excellent customer service. This includes:

  • Live operators that will answer your call
  • Easy access to a knowlegable sys admin should you be having problems
  • SLA's on certain contracted services
  • Access to onsite developers well versed in LAMP programming and Microsoft Development
  • Resources that can help with Drupal, WordPress, Joomla
  • Access to technicians and engineers well-versed in security issues including encryption, firewalling, and addressing common exploits such as SQL injection, cross-scripting, etc.