Tech Support

General Information

Primary Support Telephone Number: 502-589-4638
Primary Support E-mail Address: techsupport@bluegrass.net

Primary Nameserver: ns.bluegrass.net / 216.135.64.3
Secondary Nameserver: ns1.bluegrass.net / 216.135.64.2

Primary SMTP & POP Mail Server: mail.bluegrass.net


Top Technical Support Issues

Connecting Your Blackberry To BluegrassNet E-mail Services
Connecting Your iPhone or iPod Touch To BluegrassNet E-mail Services
Connecting Your Android To BluegrassNet E-mail Services


BluegrassNet Policies & Procedures

BluegrassNet Acceptable Use Policy
Definition of 95th Percentile Bandwith Measurement Process


Support Tools: Downloads

Teamviewer Client Software

Alert & Monitoring Services Available

E-mail, Text, or Paging Notification. If one of these tests fail, you get notified:

• Ping
• Http
• MySQL
• CPU Usage
• Memory

Email RBL/Blacklist monitoring - checked every 24 hours

• Per IP address monitoring for web servers and/or email servers
• Receive an email notifying you that one of your mailing devices is blacklisted
• Daily checks on 62 of the most popular and frequently used RBL's

If you are interested in having one of these Alert services turned on for your server or website, please give us a call.