How to Use Postini

Using Postini

Postini is a service offered FREE to Bluegrass.Net customers to help them filter spam and reduce their amount of unwanted e-mail messages.

Postini’s Web Address

http://login.postini.com

Logging in

1.) Start by going to the http://login.postini.com website (pictured below).

2.) At the Log in Address box simply enter your e-mail address.

3.) At the Password box enter your Postini password.

NOTE: The first time you login to your Postini account you will need to use the temporary password that was e-mailed to you in an e-mail titled "Bluegrass.Net has Activated your New Mail Services." It will immediately prompt you to change your password, make sure you follow the New Password Requirements (listed below).

New Password Requirements:

1.) The password must be at least 6 characters long

2.) It must use letters and numbers

3.) The numbers cannot be consecutive numbers (Example: johndoe123 would NOT work, while johndoe135 would work)

Changing Your Password:

1.) Login to your Postini account.

2.) In the Message Center click on Account Settings link (in the top right corner).

3.) Click on the Password link.

4.) In the Temporary Password box enter your current password

5.) Enter the New Password (within the given requirements).

6.) Re-enter the new password in the Confirm New Password box.

7.) Press Save Changes

Understanding the Message Center:

After you login it will take you to the Message Center (pictured below).

Your Message Center has 3 sections of filtered mail: Quarantined, Delivered, Removed.

1.) Quarantined: Lists any message that has been filtered from your e-mail account.

2.) Delivered: Lists messages that you have selected from the Quarantined section to be delivered to your regular e-mail account.

3.) Removed: Lists any messages that have been deleted from the Quarantined section.

Sending a Quarantined (Filtered) Message to Your E-mail Account

To send a Quarantined message to your regular e-mail account you will need to:

1.) Login to your Postini account, which will take you to the Message Center and will display your Quarantined messages.

2.) Click the check box next to the message you want to send and click Deliver.

You will then be given the option to add the sender of that message to your Approved Senders list, by simply clicking the check box next to that

senders address and the clicking Continue.

2 Steps to Effectively Filter Unwanted Messages

1.) Spend a couple of weeks to customize the Spam Filters to the most effective settings (requires a little trial and error to see what works best)

2.) Use the Approved Senders and Blocked Senders lists

Customizing Your Junk Email Settings

To customize your mail filtering click on Junk Email Settings.

This will take you to your Junk Email Settings, which will determine what messages are filtered.

Junk Email Settings is composed of 3 sections: Junk Email Blocking, Spam Filters, and Sender Lists.

1.) Junk Email Blocking: Allows you to turn the filtering services “ON” and “OFF.” If you would prefer not use these services simply click “OFF” in this section. (For steps on how to get to this setting click here)

2.) Spam Filters: In this section you can customize how aggressive or how lenient you want to be when filtering messages in the categories of Bulk Mail, Sexually Explicit, Get Rich quick, Special Offers, and Racially Insensitive. The closer you have something set to “Aggressive” the higher the probability a message will be filtered. (For steps on how to get to this setting click here)

TIP: It is best to play around with these and find out which combination works best for you, this often takes a couple of weeks.

1.) Sender Lists: This section gives you the ability permanently approve or block a sender.

Approved Senders: To avoid having a certain sender or domain from ever being filtered you should enter them in the Approved Senders list. To do this simply enter the e-mail address or domain (format: domain.com) and click the Save to List button. If successful it will appear in the list below. (For steps on how to get to this setting click here)

Blocked Senders: To avoid receiving mail from a certain sender or domain you should enter them in the Blocked Senders list. To do this simply enter the e-mail address or domain (format: domain.com) and click the Save to List button. If successful it will appear in the list below. (For steps on how to get to this setting click here)

Note: You can remove an entry from either list by clicking on an entry and then clicking on the Delete from List button below the list.