Ten Reasons To Select BluegrassNet As Your Internet Partner:
1. We have been doing this for 15 years: What can you say, other than “We Have The Experience...” on most every issue that business customers deal with in regards to the Internet.
2. Financial Viability: We are financially healthy, with zero debt, one of the strongest ISPs in the Region
3. Willingness to go BEYOND the D-Mark: The D-Mark is that place in the building where the Cable Company and the local Phone Company “drop” their lines. That’s also where the service ball is dropped. In other words, maybe a business needs someone to look at the firewall, the router, the servers, the internal network to “help” in getting things up and running. We do that, they don’t.
4. Well-rounded Experienced I.T. staff: We are Computer & Networking people, and we understand the marriage, and dependency, on computers, servers, firewall, etc. that makes the Internet work. We have 30+ people on staff with a wide range of experience in dealing with all of those components.
5. We are physically located in Louisville, KY: Conversely, we are not supporting you from far away, and we are not working in a call center on the other side of the world. If you are in the Louisville – Lexington, KY area, we are down the street and can drive over to see what’s going on when you have problems.
6. We are slowly building our own physical network: This gives our customers alternatives to the cable and phone company duopoly on the last mile. We're not against them, we actually like them, but we believe that options in the marketplace makes everyone stronger.
7. We actually answer the phone: One of our big priorities, is having a LIVE person answer the phone. Nothing bothers us more than getting lost in a dial directory, so we are not going to do it to you. We are going to try to always have a live person answer the phone, that can assess your request, and take appropriate action.
8. We are the best deal: What constitutes a good deal? Price? If so, we are oftentimes less expensive than the national carriers. Good Service? We are definitely better than the national providers.
9. We can help you plan the “big picture”. We are willing to help you plan your Internet solution. We are not just another sales guy that will sell bandwidth and that’s it. We are experienced IT people, and can help you plan for the future as well.
10. The latest technology / The latest solution: We are always keeping up with the changes, we regularly invest in equipment, and search for new ways to make things better for you.