High-Availability, Failover, Enterprise Servers

BluegrassNet has been offering High-Availability Clustered Hosting for many years now. We have spent significant resources to make sure that our hosting customers have the type of service that will insure that their websites stay up and running regardless of the circumstances.

Our High-Availability DRDB Hosting System is a Linux Cluster cluster with multiple load balancing, web server, and database server elements designed to absorb the most punishing of conditions. This is all designed so that we can offer our customers the highest quality web hosting at the best prices.

High-Availability “Clustered” Hosting Packages

Packages Professional Professional Plus
Monthly Fee $29.95 $44.95
Disk Space 500MB 500MB
Monthly Transfers 5GB 5GB
Pop3 Email Accounts 10 10
SQL Database n/a 20MB
Set Up $5 $25

What will BluegrassNet be doing for you?

  • Maintaining technologies like clustering, load-balancing, and SAN storage systems.
  • Monitoring all data restore points and keeping backup software updated and in tip-top working condition.
  • Monitoring and tracking of all systems and servers to assure continuance of services and to maintain uptime SLA guarantees.
  • Patching, updating installing all server software – operating system, server, PHP, MySQL, MSSQL, firewalls, DoS Mitigation,etc.
  • Prompt repair or replacement of faulty components.
  • Check, install and update LAMP (Linux,Apache, MySQL and PHP) environment.
  • Backed by our 99.9% – 99.99% proven uptime record and 12 years of IT and Hosting experience.
  • Managing server and system level security using Suhosin, Mod_Security and similar software.

What type of support can you expect? Anything to know about?

  • Live “Real Person” support services are available 7AM to 9PM.
  • Response time is normally from immediate to 30 minutes.
  • Resolution time is from 10 minutes to 4 hours depending on the nature of the problem.
  • Please note that support does not cover configuration errors on your part, and like all hosts, we may schedule occasional maintenance windows that will affect the availability of some services.
  • We’ll post notification of scheduled maintenance before it happens, and since we (or our partners) operate clusters of servers, maintenance that causes downtime should be rare.
  • Should your script cause issues will try to steer you in the right direction, if we can’t help solve the issue.

More Information on Clustered Hosting

High Availability Clustered Hosting is a type of web hosting that spreads the load of hosting across multiple physical machines (“nodes”), increasing availability and decreasing the chances of one service (such as: FTP or email) affecting another (such as: MySQL).

Many large websites run on clustered hosting solutions, for example, large discussion forums will tend to run using multiple front-end webservers with multiple back-end database servers.

Typically, most hosting infrastructures are based on the paradigm of using a single physical machine to host multiple hosted services, including web, database, email, FTP and others.

A single physical machine is not only a single point of failure, but also has finite capacity for traffic, that in practice can be troublesome for a busy website or for a website that is experiencing transient bursts in traffic.

This is typical of most hosting service providers, and are the reason your website “drags” or “comes up slow”. These symptoms can occur frequently or sporadically, but can be cured by moving to a clustered environment.

 

 

 

How can BluegrassNet Help?