Thirdlane PBX

Specializing in Thirdlane Sales and Support

Thirdlane PBX is a complete software PBX that runs in conjunction with Asterisk on a Unix Server. It has a fully functional GUI, a plethora of options and features, and is relatively easy to install, customize and manage.

Customers can choose their own hardware and phones then install and configure PBX in minutes. Advanced features include bulk generation of user extensions and template based auto-provisioning, extensible script library, performance analysis tools and Outlook integration.

Unlike other systems that put a “straight-jacket” on the power and flexibility of Asterisk, Thirdlane PBX enhances it by providing powerful and user friendly management tools. While offering these management tools and end-user functionality straight out-of-the-box, Thirdlane PBX focuses on providing system administrators, resellers, or integrators with an open system that can be further extended and enhanced with custom features based on each business’ requirements.

With Thirdlane PBX, any organization can create a PBX at a fraction of the cost of traditional PBXs or competitive VoIP based products, while providing a level of functionality exceeding that of many of the most costly systems available.  To see a full description of all the Thirdlane products, visit their site.

Different Licensed Versions of Thirdlane (Single or Multi-Tenant “MTE”)

Thirdlane comes with two different types of licenses. There is the single license that one would purchase to install a PBX at a business, and there is a license called “Multi-Tenant Edition” (referred to as “MTE”), which allows you to create multiple PBX’s on a single server. In other words: it allows you to run a Hosted PBX ITSP (Internet Telephone Service Provider).

BluegrassNet Voice has helped deploy many MTE versions of Thirdlane. It is not only ITSP’s that are looking for an affordable way to get into the Hosted PBX marketplace, but also inside large enterprises that have disparate offices around the world. Those businesses can now run and manage ALL their telephone systems on the same hardware platform and connect the remote offices via Internet connections. This is a very efficient way to run a large phone system, and can save significant money by eliminating the need for PBX vendors in multiple geographic areas. The largest social services agency in NYC is running on Thirdlane MTE and supports 45 offices with 50 employees at each office, all on one system.

Where Does BluegrassNet Voice Fit In?

BluegrassNet Voice is one of the main integration support groups for Thirdlane PBX in the world. Our engineers work with both Enterprise and Multi-Tenant Versions extensively. We work with IT professionals and both businesses and ITSP’s to make your project a success.

We also sell, install, and support Thirdlane deployments on an ongoing basis. You can hire BluegrassNet Voice to build and oversee the deployment of your system, and then if there are issues in the future, you can call us to take care of them. Obviously, the idea that you are getting a “software PBX” means that you will be providing your own hardware. That’s fine, but some people simply would rather have us handle that, so we have created two “out of the box” telephone systems that we offer that have Thirdlane PBX on them. We have two different products: TL-250 and TL-3000. There are options, such as if you need them set up for a PRI, of VOIP over Ethernet, or even POTs lines. Therefore, price is done on a “per system” basis. Here is a short synopsis of what you get with each of them.

Thirdlane Appliance

TL-3000

A Enterprise Level PBX System with state-of-the-art of features and options, built and serviced by BluegrassNet Voice.

The TL-3000 is a turn-key Voice over IP (VoIP) PBX optimized for medium to enterprise sized businesses and call centers wanting a high-performance, highly-redundant, highly-customizable, full-featured rack-mount PBX primarily in the North America region.

Technical Specifications

• Thirdlane PBX Manager 25 user license (expandable to 1000)
• Intel Xeon E5410 2.33Ghz quad-core processor
• 4GB System RAM
• 500GB system storage
• Hardware RAID-1 + Hot Spare drive
• 700W Redundant Power
• 3x 3.3v PCI-X 133Mhz expansion slots for Digium cards (TE212P, TE412P, TDM800E, TDM2400E)
• 300 concurrent (simultaneous) calls
• 50 concurrent (simultaneous) recordings
• Optional cold spare failover
• Optional High Availability (HA) configuration ( active / standby )
• Optional KVM over IP baseboard management card (like iLO or DRAC)
• 3 Year Hardware Warranty
• 2U rack-mount chassis x 18in deep

System Features

• Supports SIP / IAX / Analog / T1 / PRI type trunks to phone providers
• Supports SIP / IAX / Analog handset/extensions
• Virtual extensions
• Voicemail-to-Email
• Visual Voicemail
• Call Parking
• Group Call Pickup
• Directed Call Pickup
• Extension monitoring of on-call/ringing/on-hold (aka presence or BLF)
• Call Recording
• Call Detail Records (CDR) reporting
• Individualized Call Detail Records (CDR) per extension
• Music on Hold, Messaging on Hold
• Find-Me/Follow-Me
• Find-Me/Follow-Me Huntlists
• Call Forwarding
• Call Blocking
• Call Screening
• Prepending text to CallerID Name on incoming calls
• ACD / Call Queues
• Optional Queue analytic software
• Hunt Groups
• Schedule based modes for open/closed/holiday
• Operator managed modes for open/closed/holiday
• IVR/Auto Attendant
• Dial By Name Directory (first or last name)
• Integrates with overhead paging systems
• Receptionist software console
• Phone Auto-Provisioning
• Phone-to-Phone intercom
• Phone Paging Groups
• Inbound Fax-to-Email
• Outbound PDF-to-Fax
• Corporate contact directory with click-to-call
• Personal contact directory with click-to-call
• Customizable scripts and 3rd party software integration
• URL screen pops based on caller-id name or number
• Conference Rooms

PBX: TL-250

A powerful PBX System with tons of features and options

The TL-250 is a turn-key Voice over IP (VoIP) PBX optimized for small and medium sized businesses primarily in the North America region. This system runs a combination of Asterisk and Thirdlane for user configuration and administration.

Technical Specifications

• Thirdlane PBX Manager 25 user license (expandable to 50)
• Intel E5300 2.6Ghz processor
• 2GB System RAM
• 120GB system storage
• 1 5v PCI expansion slot for Digium cards (TE207P, TDM800E)
• 25 concurrent (simultaneous) calls
• 120GB system storage
• 5 concurrent (simultaneous) recordings
• Optional cold spare failover
• 3 Year Hardware Warranty
• 1U server height
• 19 inch rack-mount width
• 14 inches deep (fits in most 18in D. wall-mount frames and cabinets)

System Features

• Supports SIP / IAX / Analog / T1 / PRI type trunks to phone providers
• Supports SIP / IAX / Analog handset/extensions
• Virtual extensions
• Voicemail-to-Email
• Visual Voicemail
• Call Parking
• Group Call Pickup
• Directed Call Pickup
• Extension monitoring of on-call/ringing/on-hold (aka presence or BLF)
• One-touch call recording
• Call Detail Records (CDR) reporting
• Individualized Call Detail Records (CDR) per extensionv
• Music on Hold, Messaging on Hold
• Find-Me/Follow-Me
• Find-Me/Follow-Me Huntlists
• Call Forwarding
• Call Blocking
• Call Screening
• Prepending text to CallerID Name on incoming calls
• ACD / Call Queues
• Optional Queue analytic software
• Hunt Groups
• Schedule based modes for open/closed/holiday
• Operator managed modes for open/closed/holiday
• IVR/Auto Attendant
• Dial By Name Directory (first or last name)
• Integrates with overhead paging systems
• Receptionist software console
• Phone Auto-Provisioning
• Phone-to-Phone intercom
• Phone Paging Groups
• Inbound Fax-to-Email
• Outbound PDF-to-Fax
• Corporate contact directory with click-to-call
• Personal contact directory with click-to-call
• Customizable scripts and 3rd party software integration
• URL screen pops based on caller-id name or number
• Conference Rooms

To speak with a Thirdlane Engineer, call our main number at 502-589-4638